How did it begin?
HELIA LTD. was founded in 2002 in a small pastry shop by a few poor enthusiasts with a lot of energy and experience in tourism, especially in walking tourism. Nowadays we organize cycling and walking tours throughout the whole world for Slovene clients and cycling / walking tours around Slovenia for our foreign guests. Activity holidays are our speciality.
Our office in Bled is open Monday to Friday between 8:00 and 16:00, on Saturdays and Sundays we are closed.
HELIA, turisticna agencija
Trubarjeva ulica 8, SI-4260 Bled
Telephone: + 386 4 57 65 600 Telefax: + 386 4 57 65 601
Emergency Telephone Number (24/7): + 386 31 544 544 (also Whatsapp number)
Account no: 02022-0253386367
IBAN: SI56 02022-0253386367
SWIFT/BIC code: LJBASI2X
Slovene Travel Agency License
License for Travel Agency managing the activities of organizing tourist arrangements no. 421 in agent no. 422 on the basis of a decision of the Ministry of the Economy issued by the Chamber of Tourism of Slovenia.
Information on the valid Letter of Guarantee to insure the liquidity problems of the tour operator and companies related to travel arrangements:
Letter of guarantee number in validity dates: TK49901459647, valid until 31.12.2021
Guarantor (guarantor): Zavarovalnica Triglav, d.d., Miklošičeva 19, 1000 Ljubljana
Subject of the insurance guarantee: a guarantee for the reimbursement of all payments made by or on behalf of the consumer if the individual travel services were not performed due to the liquidity problems of the tour operator.
Information on the assistance center at Zavarovalnica Triglav, d.d., which provides assistance to consumers in the event of liquidity problems of the travel organizer: Zavarovalnica Triglav, d.d. Dunajska cesta 22, 1000 Ljubljana, Customer Relations Unit, Assistance and Service Center, telephone number: 080 2864, for calls from abroad: +386 2 222 2864
The guarantee applies to the refund of all payments made by or on behalf of the consumer if the individual services were not performed due to the liquidity problems of the tour operator. Contact address Zavarovalnica Triglav d.d., telephone number 080 2864, for calls from abroad: +386 2 222 2864