Frequently asked questions about walking trips

Here's a list of the most common questions we usually get from visitors, along with the information you need to answer these queries.

What do your trips include?

All self-guided (independent) trips include hotel accommodation, luggage transfer, documentation, tourist information materials and a welcome briefing from our representative upon your arrival in Slovenia. Some tours have extras such as entrance fees to cultural sights that are part of the trip's itinerary. Group trips also include our local tour guide who walks with the group.

How do you grade the walks?

We mark gradation with a star full 15 symbol. A walk of star full 15 is a relaxed walking experience with ample time to appreciate attractions along the route. Generally on low level paths which are well maintained, the perfect choice for those with little or no previous experience of walking holidays. star full 15star full 15 Daily distances increase on some days and the terrain may be rugged underfoot with some hills but not too strenuous. Perfect for those with a relatively good level of fitness. star full 15star full 15star full 15 More challenging with some long walking days and often a longer trip duration. Tough underfoot in places with changing terrain, some prolonged climbs and steep hills, these walks are designed for experienced walkers looking for a challenge. star full 15star full 15star full 15star full 15 Long walking days and challenging ascents / descents, these walks may require navigation and / or mountaineering skills. A good level of fitness and experience is required as the terrain can be rough and exposed in places.

How do I find my way around?

Easily. During our welcome meeting you will be given a road-book (description of the trip in picture & text form) and a set of maps to approx 1:50.000 scale. For some walks, gps tracks are available.

Are single rooms available on all tours?

Yes, however there is a small supplement. There is no minimum number of participants requirement, we will be happy to welcome you as a solo traveller too.

How about medical insurance?

Medical insurance should be arranged in your country before departure. Health service is very well organized in Slovenia, but as a foreign citizen you need to pay for their services.

Are support vehicles available and how is luggage transported?

There are no support vehicles on self-guided or group tours. However, should the need occur, all clients are given emergency telephone numbers for our office. We are reachable almost 24 hour daily.

As tours are conceived as self-guided trips, your luggage is transported via pre-arranged transportation with your hotel. You leave your baggage at the hotel reception by 9 AM and it will be delivered to the next hotel by 5 PM the same day.

What else should we bring?

Your travel documentation includes a suggested packing list. The final decision is yours, though. As this is a walking holiday, it is easier to travel with as few bags as possible. Ask our staff for help coordinating your whole trip.

Which meals are included? Is it advisable to book half-board (breakfast and dinner)?

Usually our trips are based on bed & breakfast accommodation. This includes self-service breakfast only. Dinners are available for a supplement, sometimes in your hotel or a typical restaurant close to your accommodation. You can expect Central European cuisine, with local specialities. In the case of special dietary needs please let us know in advance. Beverages are not included with meals. The road-books include addresses of alternative places where you can eat if you don't book half-board in the place where you sleep.

How will I get to the starting point of the tour?

Slovenia is easily reachable by planes, trains or international buses. Participants from outside Europe may need to "connect" in one of the major Central European cities. We are happy to give you information on connecting flights or direct railway connections to Slovenia. For more info, please go here.

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     Travel Agency LTD

Trubarjeva 8  SI-4260  Bled  Slovenia

Telephone: +386 4 57 65 600
Fax: +386 4 57 65 601
Cell Phone: +386 31 544 544

Skype: helia.travel.agency

e-mail to: info@helia.si

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